Revoke Account

The Revoke Account selection will revoke an account in the FTS system. The FTS system will automatically revoke accounts that meet financial criteria, and they will be automatically reinstated when the liabilities are fulfilled. Manually revoked accounts must be manually reinstated.

This is the manual revoke process:

¨ Open the account by using the normal search process.

¨ Select a radio button next to the reason why the account is being revoked.

¨ If the ‘Other’ button is selected a text box will appear. Type the reason into the text box.

¨ Add more text in the Additional Details text box if appropriate or required.

A note may be added to the log, which provides a means of documenting the account closure request.

¨ Press Add Note to Log

¨ Type the information into the Notes field

¨ Press Add Notes, the typed note will be added to the log

¨ Press Back to return to the revoke page

Press Submit.

On the confirmation page, press Print Voucher and Revocation Letter, which will display a PDF file of the letter to the taxpayer. Print the letter for mailing. Press Continue.