Finding
bad transactions The Repair Queue is an
assigned area in the application for all transactions that are completed
and filed, but the system is unable to process the transaction. The work area is divided into two
panes. On a row of transactions in
a batch, select the Tax Analyst responsible for final processing. For detailed information, see the
tables below. The overall process is: ¨
Select parameters to filter transactions
down to a list containing transactions that need to be
assigned. ¨
Open the Assign To dropdown menu and select
the Tax Analyst from the list.
Repeat for all assignments that need to be made from this filtered
result list. ¨
Click to put a check mark in the Set Priority checkbox if the
transaction should have priority handling. ¨
Press the Submit button to complete the
assignments. To return to the dashboard
page, either press the FTS Home button at the bottom of
the page, or click the FTS Home
link in the top navigation link bar. |